Terms of Service
These Terms of Service (“Terms”) govern your use of yameo.eu (“the Website”) and any enquiries or pre-sales interactions with Yameo B.V. (“Yameo”, “we”, “us”). By using this Website you agree to these Terms. Actual software development, consulting, or other professional services are governed by separate written agreements (Statements of Work or Master Service Agreements) signed with each client.
1. Definitions
| Term | Meaning |
|---|---|
| Website | yameo.eu and all pages, subdomains, and content hosted on it |
| User / You | Any individual or entity accessing the Website |
| Enquiry | Any message, form submission, or communication sent to Yameo via the Website |
| Services | Software development, consulting, system transformation, and related professional services provided by Yameo under separate contracts |
| Content | All text, graphics, logos, images, and other material on the Website |
2. Use of This Website
2.1 Permitted use
You may use this Website to learn about Yameo’s services, read published content, and submit enquiries. You must be at least 18 years old and acting on behalf of a business or organisation.
2.2 Prohibited conduct
You must not:
- Use the Website for any unlawful purpose or in violation of any applicable law
- Attempt to gain unauthorised access to any system, server, or data connected to the Website
- Transmit malicious code, viruses, or disruptive data
- Scrape, crawl, or systematically extract data from the Website without our written consent
- Misrepresent your identity or affiliation when submitting an enquiry
- Use the Website to harass, defame, or harm any person or organisation
- Build a competing product or service using information obtained from this Website
2.3 Availability
We aim to keep the Website available but do not guarantee uninterrupted access. We may suspend or discontinue the Website at any time without notice.
3. Intellectual Property
3.1 Yameo’s content
All Content on this Website — including but not limited to text, design, graphics, logos, and code — is owned by or licensed to Yameo B.V. and is protected by Dutch and EU intellectual property law.
3.2 Limited licence
We grant you a limited, non-exclusive, non-transferable licence to access and view the Website for your own internal business evaluation purposes. You may not copy, reproduce, distribute, modify, or create derivative works from any Content without our prior written consent.
3.3 Trademarks
‘Yameo’, the Yameo logo, and associated marks are trademarks of Yameo B.V. You may not use them without prior written permission.
3.4 Feedback
If you provide feedback, suggestions, or ideas about our services, you grant us a non-exclusive, perpetual, royalty-free licence to use that feedback without obligation or compensation to you.
4. Submitting an Enquiry
4.1 No contract formed
Submitting an enquiry via our contact form or by email does not create any contractual relationship between you and Yameo. An enquiry is an expression of interest only.
4.2 Response
We aim to respond to enquiries within 24 business hours. We make no guarantee of response time and reserve the right not to respond to any enquiry.
4.3 No obligation
Nothing in our response to an enquiry constitutes an offer or obligation to provide services. Any services engagement requires a separate, signed written agreement.
4.4 Accuracy
You are responsible for ensuring that information submitted in an enquiry is accurate and complete. We rely on the information you provide when preparing any initial assessment or proposal.
5. Confidentiality of Pre-Sales Information
5.1 Your information
We treat information you share with us during the enquiry and pre-sales process (business requirements, technical details, project budgets) as confidential. We will not disclose it to third parties except as necessary to prepare a response or proposal, and subject to our Privacy Policy.
5.2 Our information
Any proposal, pricing, methodology, or technical approach we share with you is proprietary and confidential to Yameo. You may not disclose it to third parties or use it to brief competing vendors without our consent.
5.3 NDA
If either party requires a formal non-disclosure agreement before sharing sensitive information, this must be agreed in a separate signed document. These Terms do not constitute an NDA.
6. No Warranties
6.1 Website provided as-is
THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY DUTCH AND EU LAW, YAMEO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
6.2 Accuracy
We make reasonable efforts to ensure the information on this Website is accurate and up to date, but we do not warrant that it is complete, accurate, or current. Content is provided for general information only and does not constitute professional, legal, or technical advice.
6.3 Services not warranted here
Warranties relating to software development and professional services are exclusively governed by the applicable signed service agreement. Nothing on this Website constitutes a warranty for any Services.
7. Limitation of Liability
7.1 Exclusion of certain losses
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YAMEO AND ITS DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY:
- Indirect, incidental, special, exemplary, or consequential damages
- Loss of profits, revenue, data, goodwill, or business opportunity
- Losses arising from your reliance on Website content
WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF YAMEO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
7.2 Cap
TO THE EXTENT LIABILITY CANNOT BE EXCLUDED, YAMEO’S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM YOUR USE OF THIS WEBSITE SHALL NOT EXCEED €500.
7.3 Consumer rights
Nothing in these Terms limits or excludes liability that cannot be excluded under mandatory Dutch or EU consumer protection law. However, as this Website is directed at businesses, consumer protection legislation may not apply.
8. Third-Party Links
This Website may contain links to third-party websites (e.g., LinkedIn, GitHub, client websites). These links are provided for convenience only. Yameo has no control over third-party content and accepts no responsibility for it. Accessing third-party sites is at your own risk and subject to their own terms and privacy policies.
9. Indemnification
You agree to indemnify and hold harmless Yameo B.V., its directors, employees, and affiliates from any claims, damages, losses, and costs (including reasonable legal fees) arising from:
- Your use of the Website in violation of these Terms
- Any content or information you submit to us that infringes third-party rights
- Your violation of any applicable law
10. Governing Law and Jurisdiction
10.1 Governing law
These Terms are governed by and construed in accordance with the laws of the Netherlands, excluding its conflict-of-law rules.
10.2 Jurisdiction
Any disputes arising from these Terms or your use of the Website shall be submitted to the exclusive jurisdiction of the competent courts of Utrecht, the Netherlands, unless mandatory EU or Dutch law requires otherwise.
10.3 EU dispute resolution
If you are an EU consumer, you may also submit a complaint via the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr
11. Changes to These Terms
We may update these Terms from time to time. The “last updated” date at the top of this page will reflect any changes. If changes are material, we will make reasonable efforts to notify active contacts. Continued use of the Website after changes constitutes acceptance of the revised Terms.
12. Contact Us
For any questions about these Terms: