Product : Video Communication

Meet Customers
In-Person. Remotely.

Your all-in-one video communication platform. No downloads, no friction: customers click a link and they're face-to-face with your team. Trusted by 40+ banks across 25 countries.

50+ Features
25 Countries
45% Cost Reduction
280+ Kiosk Terminals
By the Numbers

Proven at Scale. Trusted Globally.

40+
Banks using VIP for remote branches
5
Continents
280+
Kiosk terminals deployed
3
Ways to start a call
Why Video In Person

The Simplest Way to Go Face-to-Face

Click a Link: That's It

Your customers don't download software or learn any app. They click a link on any device and instantly connect. Zero friction for the customer means higher engagement and conversion for you.

Scheduled, Ad-hoc, or Customer-Initiated

Start a conversation your way: schedule a meeting in advance, send an instant invite for an ad-hoc call, or let customers initiate calls from your website or portal.

Scale and Customize

Integrate Video In Person into your existing workflows and support tools. Available as SaaS, On-Premises, or Hybrid. Choose the deployment model that fits your business. 50+ features, fully customizable.

Compliant and Secure

GDPR compliant, ISO 27001 certified, and ISAE 3402 audited. End-to-end encryption on all video and audio streams. Suitable for regulated industries including banking, healthcare, and insurance.

Industries

Built for Customer-Facing Teams

Finance & Banking

Enable comprehensive financial consultations with personal video sessions and collaborative document reviews. Used by 40+ banks for remote branches.

Healthcare

Extend patient care beyond the clinic. Meet with patients face-to-face through secure video, with HIPAA-compatible infrastructure.

Insurance

Improve adjuster efficiency, reduce costs, and let agents collect audio-visual evidence to process claims faster, from anywhere.

Field Services

Handle service requests faster without unnecessary travel. Remote inspections, auditing, and issue reporting made simple.

Automotive

Remote vehicle inspections, workshop auditing, and roadside assistance reporting, all handled through a single video session.

Advisory & Sales

Bring advisors closer to customers without opening new offices. Build relationships and close deals face-to-face, anywhere in the world.

Customer Stories

Trusted by Industry Leaders

"The situation on the financial markets is very changeable, which requires a dynamic relationship between the customer and the advisor. Thanks to modern technology, we can change the method of contact while maintaining the 'face-to-face' conversation formula."
Artur Mojecki: Director of Personal Banking
"I really liked that they made me feel well taken care of as a customer. We had some demands and they met and exceeded them. Compared to our previous vendor this was a substantial change."
Oskar Jedynasty: Director, Ergo Hestia
"The video application enables so-called remote expert opinions in a very simple way. A win-win for us and our customers."
Mariusz Klosa: Head of Sales & IT
"Thanks to the video kiosk software we are winning more and more new customers."
Florian Hutter: Managing Director Innovation, Tellma
"I highly appreciate their support for our ideas and innovative solutions. This helps us translate our needs into a software solution. They're a truly reliable software partner."
Christian Ritter: VP Service Division
"A good solution for remote doctor-patient consultations."
Alicja Liczmańska: Doctor, Patient Care
Ready to Experience It?

Transform Remote Interactions into In-Person Experiences

Join businesses across 5 continents that trust Video In Person to connect with their customers face-to-face, without anyone traveling anywhere.

Explore Video In Person ↗ Schedule a Demo