// Case Study
DEKRA Insurance & Certification 12+ years

DEKRA — Remote Inspection & Claims Platform

DEKRA needed to modernise claims processing and damage inspection — a WebRTC tool experts could use across devices without app downloads, built for 24/7 operation across dozens of countries and languages.

35%
More annual claims
45%
Lower travel costs
20
Countries
220K+
Photos captured/year

The Challenge

DEKRA needed to modernise claims processing and damage inspection — a WebRTC tool experts could use across devices without app downloads, built for 24/7 operation across dozens of countries and languages.

The Solution

A WebRTC video-inspection platform where DEKRA experts launch a session via SMS or email — no app required. Geo-localisation, high-resolution photo capture, video recording, on-screen annotation, and full REST API integration.

The Results

35% more claims handled annually, a 45% cut in travel costs, and 70% of claims resolved within 5 working days — now running in 20 countries across 5 continents, in 7 languages.

Technologies
JavaAngularDockerKubernetesVonageiOSAndroid

We work with IT companies a lot. I have never had that experience with Yameo, as they always deliver on what they promise, and it is always for good money.

Reginald Vogelzang — VP Innovation, DEKRA

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